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- Do members need reservations, or can we just show up?
Members are no longer required to make reservations for daytime admission! To enjoy your free Zoo admission, please download your membership QR code here to scan at the Main Entrance.
- How long is my membership valid?
Your membership is valid for one full year from the date of purchase.
- What privileges do I receive as a member?
In addition to free daytime admission for a year, DZCA members receive food and merchandise discounts, special events privileges and more. For more information, click here.
- What is member early entry?
From mid-March through October, the Zoo opens early exclusively for members. Check our website for our daily operating hours.
- How do I purchase, renew, or rejoin my membership?
- Online, anytime, by clicking here.
- By phone—call 720-337-1400 from 9:00 a.m.–4:00 p.m., seven days a week.
- In person—visit the Boettcher Welcome Center located near the Main Entrance, seven days a week.
- How old must I be to have a membership in my name?
You must be at least 16 years or older to have a membership in your name.
- Will I receive a membership card?
In an effort to reduce our environmental footprint, our membership cards are now digital, and are stored on our mobile app. If there is a need for a plastic membership card, our guest care team can print one upon request. Login issues? Please email, call us at 720-337-1400, or stop by the Boettcher Welcome Center so that we can assist you.
- Can I loan out my membership card to a friend or family member?
No, your membership card(s) and associated privileges are not transferable. Your membership has tremendous value. To protect the rights of our members, we will ask to see your photo ID, such as a driver’s license, at the time of your visit.
- Can I use my membership at other zoos?
No. At this time, we do not participate in any reciprocity programs.
- How does DZCA use my membership dollars?
In addition to providing world-class care for more than 2,500 of our wild and wonderful animals, your membership supports our wildlife conservation efforts in Colorado and worldwide. Since 1996, the Zoo has participated in more than 600 conservation projects in 62 countries spanning six continents. Your membership helps make all of this possible—thank you!
- How can I find out what’s going on the day of my visit?
Our daily schedule is always available on the app, as well as on the Daily Schedule page of our website.
- How much of my membership is tax deductible?
As a nonprofit organization, Denver Zoo Conservation Alliance is required by the IRS to provide written disclosure of the fair market value of benefits received. Based on IRS guidelines, the fair market value of your membership is $0, and therefore your membership contribution is fully tax deductible. We also recommend consulting with your tax advisor.
Gift A Membership FAQs
- Where can I purchase a gifted membership?
Gift memberships can be purchased here! Whether your recipient is a friend, family member, client, vendor or another relation, you can share the wonders of wildlife and support our conservation efforts in Colorado and worldwide. Choose the delivery option that works best for you—from a ready-to-go digital certificate or our premium mailed gift package ($5) with options for every occasion.
- How do recipients activate their gifted membership?
Your gifted membership begins as soon as the recipient activates their new membership online, over the phone or in person.
- How long are gifted memberships valid?
Your recipient’s membership is valid for one year from the date of activation.
- Can I gift a membership to an existing DZCA member?
Yes! Your recipient can use their new gifted membership to renew their current membership!
- I need to gift a membership right away! What should I do?
For expedited service, simply select the digital or pick-up in-person options. We can send out digital gifts or we can have in-person pickup ready within 48 hours.
- What if my recipient wants to change to a different membership level?
Recipients can always upgrade to another DZCA membership level and pay the difference. Email us at guestcare@denverzoo.org or call 720-337-1400 between 9:00 a.m. and 4:00 p.m. daily.
